Services

Supply

“Supplying High Quality Machinery from the world’s leading manufacturers”

When you are thinking of purchasing a new machine for your business there is a variety of factors that you have to consider.

Rest assured, with our extensive knowledge and by working with the leading manufacturers of stone processing machinery we are proud to advise on the best solutions for your process.

From the point of quotation to the completion of training, On Point is proud to offer our customers a unique service on the purchase new machinery and after sales.

Working alongside the world’s leading manufacturers allows us to supply our customers a wide range of machinery such as CNC Saws, Machine centres, 3D Robots, Wiresaws, Water treatment

Systems, lifting equipment and much more.

Repair

“A Unique Breakdown Support To Minimise Downtime”

In the unfortunate event of a breakdown our team of engineers are here to support you.

Our 24 hour call out support enables our clients to have an engineer on site with in 24 hours after reporting a breakdown.

Minimising customer downtime is our highest priority.

Service Contracts

“Extend the lifetime of your machinery”

Here at On Point Engineering, we know that inadequate maintenance on your machinery can result in to a major breakdown and a long downtime period.

If you wish to extend the lifetime of your machinery, then Servicing Contracts are extremely important to the running of your business. Our engineers check all of our products through our unique 50+ service point checks, which we then use to analyse any crucial/non crucial errors and repairs that need to be undertaken.

Full detailed reports are saved onto our system database. As an On Point customer, you will also have access to these via your online profile.

What Are The Benefits?

  • Keep track of the work carried out to your machinery
  • Minimise any unforseen breakdowns
  • Keep track of the health of your machine
  • History of the machine for future sale
  • Access your reports from any device

Parts

“Minimising Downtime by Stocking a wide range of spare parts”

Waiting for parts in the unfortunate situation of your machine breaking down can be frustrating.

Holding a vast range of OEM Spare parts enables us to provide our customers a quick turnaround on parts and allows them to be back up and running in no time at all.

Online Remote Assistance

“Someone to Support you Instantly”

Fast fault diagnosis via online remote assistance.

Once a breakdown is reported, our software team will connect to your machine via online remote assistance.

This procedure will allow our software engineer to look for any software related errors that might be causing the issue.

However, if the problem cannot be resolved, our field service engineer will be on his way to you.